The use of CEA cards in Campus West generally covers most cinema screenings, Soft Play City and Roller City Sessions. Not all events, e.g. Panto, No Discount cinema screenings, Live on Screen or Campus West Specials are included in the CEA scheme.
Where applicable, the CEA Cardholder will receive a free carer ticket when booking tickets online or in person.
To get the free carer ticket, the CEA card holder must possess a valid CEA card and for the first time, will have to register as a cardholder in our system. During the booking process, they must also select two seats or spaces using the correct ticket types.
For those who do not have a CEA membership, they can apply for one from www.ceacard.co.uk.
Once you have your card, email a screenshot of the card with the expiring date to email@example.com or show your card to the till operator when next you are at Campus West and you will be set up in the system. This process will enable you book your free carer tickets either in person or online.
Tickets for the carer must be processed in the same transaction as the ticket for the accompanied person or carer.
Discount will be applied automatically when you are logged into your account.
The Booking Process
For Cinema and Live Theatre events:
Select two seats, then at the right-hand sidebar of My Tickets section, change the default Standard ticket type to the following:
CEA Cardholder for the first seat and Carer (Free with CEA Cardholder) for the other seat.
In events where there are concessionary (children and senior) tickets and the patron being cared for is eligible, select the two seats using the ticket types: CEA Cardholder (concession) for the first seat and the Carer (Free with CEA Cardholder(concession)) for the second.
For Roller City Sessions:
Depending on the scenario, select two spaces using the correct ticket types:
If you have your own skates, select one space as RC (Free with CEA Cardholder) and another space as CEA Cardholder Skater Entry Only.
If you don’t have your own skates, select one space with the RC (Free with CEA Cardholder) ticket type and the another space with the CEA Cardholder Skater with Skate Hire ticket type.
For Soft Play City Sessions
For 7 years and under in Soft Play City, we will accept any valid card or document which proves the disability of the child that needs assistance and issue over the counter a free carer's ticket. This means unlike the Cinema and Roller City, you cannot book the free carer ticket online for Soft Play City. Please note if full ticket prices are paid online, no refund will be issued in retrospect.