The Cinema Exhibitors' Association Card for carers
The Cinema Exhibitors' Association Card (CEA card) helps us to ensure that reasonable support is made available to you. If you require a carer, simply apply for your CEA card from www.ceacard.co.uk. Your CEA card will entitle your accompanying carer to a free seat. This policy is valid at all times. The CEA card is also valid for Roller City and Soft Play City sessions, allowing for a carer to accompany you.
Wheelchair users and guests with restricted mobility
Campus West is wheelchair-accessible and all screens, Soft Play City and Roller City have wheelchair access. There is a ramp to the main entrance, interior ramps and a lift from the ground floor to the first floor.
Customers who use a wheelchair do not need to provide proof of Registered Disabled status. A complimentary ticket will be automatically issued to a wheelchair user with a companion when buying tickets in person. To purchase tickets online, wheelchair patrons will need to complete the registration form. They will only need to do this once for ease of ticket purchases in the future.
Hearing impaired guests
English-language subtitles are available at certain screenings. Infra-red hearing loops are installed in all our screens.
Sight impaired guests
Guide dogs are welcome at all times in all our cinemas and across the building except in Soft Play City.
If you need more details about disabled access please email email@example.com