This website is owned and managed by Welwyn Hatfield Borough Council. We want as many people as possible to be able to use this website.
It has been designed with the aim of complying with the WCAG 2.1 AA standard.
The AbilityNet website has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
● YouTube video streams do not have captions
● Attached PDF documents
What to do if you cannot access parts of this website
We can provide information in different formats if needed, please contact us:
- By email to firstname.lastname@example.org
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, email us at email@example.com.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Services (EASS).
Technical information about this website's accessibility
Welwyn Hatfield Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
This information will be reviewed and updated following our next full accessibility audit.
Non accessible content
The content listed below is non-accessible for the following reasons.
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
We plan to review this by January 2021
Third party video content embedded via YouTube may not have accurate or complete captions available.
3) PDF documents
Some of our documents are saved in PDF format, rather than PDF/UA format.
We plan to revise our PDF content, using Adobe Acrobat Pro by November 2020
How we tested this website
Our website platform was reviewed for accessibility in March 2020. The test was carried out by VOHM LIMTED.
What we are doing to improve accessibility
We are currently reviewing our website for accessibility and will fix any issues within the scope of the accessibility regulations which do not constitute a ‘disproportionate burden’. We will continue to review the accessibility assessment and any issues which require fixing at regular intervals in the future.
This statement was prepared on 27/07/2020. It was last updated on 25/08/20.