At Campus West, we are committed to offering maximum accessibility and we strive to provide facilities that meet the requirements of all our customers.
Wheelchair users and guests with restricted mobility
Campus West is wheelchair-accessible and all screens, Soft Play City and Roller City have wheelchair access. There is a ramp to the main entrance, interior ramps and a lift from the ground floor to the first floor.
Customers who use a wheelchair do not need to provide proof of Registered Disabled status. A complimentary ticket will be automatically issued to a wheelchair user with a companion when buying tickets in person. To purchase tickets online, wheelchair patrons will need to complete the registration form. They will only need to do this once for ease of ticket purchases in the future.
Hearing impaired guests
English-language subtitles are available at certain screenings. Infra-red hearing loops are installed in all our screens.
Sight impaired guests
Guide dogs are welcome at all times in all our cinemas and across the building except in Soft Play City.